TERMS OF SALES
1. Preamble
The general conditions of sale detailed below apply to all orders placed with the company Meubles le Huard for all items offered on the furnitureleHuard.ca site, unless otherwise agreed in writing.
The conditions of sale applicable to any transaction on the artmontessori.ca site are those mentioned online on the said site at the time of placing the order by the customer. The customer acknowledges having read these conditions prior to ordering.
Consequently, placing an order on the furnitureleHuard.ca site implies full acceptance of these conditions of sale by the customer.
2 – Price
2-1 – Prices are expressed in Canadian, taxes not included, participation in processing and shipping costs.
2-2 – In the event of an order to the United States or Mexico, the buyer is the importer of the product(s) concerned. For all products shipped outside Canada, customs duties, other local taxes, import duties or state taxes may be due and payable by the customer. These rights and sums do not fall within the responsibility of the company Meubles le Huard. They will be the responsibility of the buyer and are his entire responsibility both in terms of declarations and payments to the competent authorities and organizations of the country concerned.
2-3 – All orders are payable in Canadian.
2-4 – Meubles le Huard reserves the right to modify its prices at any time on its site furnitureleHuard.ca. The products are invoiced on the basis of the prices in force at the time of order registration subject to availability. The products remain the property of Meubles le Huard inc. until full payment of the sale price.
3 – Order and Validation
3-1 - The customer of the company Meubles le Huard Inc. must be of legal age and not be protected within the meaning of article 488 of the Civil Code. The company Meubles le Huard inc reserves the right to refuse an order if the customer in question has a non-payment in their order history.
3-2 - These conditions can be consulted on the furnitureleHuard.ca website. At the customer's request, these can be sent by email or by post.
3-3 - When the customer clicks on the “Validate” button after the order process, he declares to accept it as well as all of these general conditions of sale fully and without reservation. The data recorded by Meubles le Huard inc. constitute proof of all transactions carried out by Meubles le Huard inc and its customers. The data recorded by the payment system constitutes proof of financial transactions.
3-4 – The Customer is responsible for the accuracy and completeness of the information provided by him on his customer account and on his order to ensure its proper processing. The company Meubles le Huard inc cannot be held responsible for additional delivery times or costs. Costs incurred by the company Meubles le Huard inc. resulting from errors in the information provided by the Customer will be the responsibility of the Customer.
4 – Availability
Our product offers are offered while stocks last. In this context, information on product availability is provided to the customer at the time of placing the order. If the items prove to be unavailable for a period of more than 6 weeks after the order placed, the company Meubles le Huard inc will inform this and invite the customer to cancel or modify their order
5 – Delivery
Meubles le Huard inc delivers its products to Canada and the United States.
All our products are made in Canada and are shipped with delivery note to the address indicated by the customer when ordering. Delivery cannot be made to hotels or post office boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times. In order for these deadlines to be respected, the customer must ensure that they have communicated accurate and complete information concerning the delivery address (such as, in particular: civic number, street name, apartment or suite number, city and province and country).
Products in inventory are generally packaged and leave our warehouse within 2 business days. Out of stock products have a manufacturing lead time of approximately 10 business days unless there is a raw material shortage. An email is sent to the customer to inform them of the situation and the progress of their order.
In times of pandemic, packages sent by carrier do not require any signature so it is the customer's responsibility to track their package with the tracking number sent by Art Montessori Canusmex and to ensure they are present upon arrival. of it. Neither Art Montessori Canusmex nor the carrier will be responsible for lost or stolen packages.
In the case of local delivery, we make an appointment with the customer to ensure that there is an adult present during delivery. If there is no response upon delivery, our delivery person may leave with the package in question. We will contact you to make a second delivery appointment or allow you to make a pickup at our facilities.
If we have to deliver a second time, you will be charged a delivery fee as follows: The greater of the minimum of twice the local delivery price already charged or $40. This amount must be paid before the second delivery.
In the event of damaged packages, the customer undertakes to notify the carrier upon receipt as well as Meubles le Huard inc , by any means (mention on the delivery note, photos) and this, within 3 days following receipt of the product without which, no complaint can be made.
Meubles le Huard inc cannot be held responsible for the consequences due to a delay in delivery not being its fault.
6 – Payment
6-1 – Payment is made by bank card (Visa, MasterCard), by Interac transfer, by bank transfer or by telephone with a Visa debit card.
The company Meubles le Huard inc implements all necessary means to ensure the security and confidentiality of data transmitted online.
6-2 – Orders from early childhood professionals are the subject of a quote sent to the customer by email accompanied by the bank details of Meubles le Huard inc . The “good for agreement” quote is accompanied by the payment of 30% deposit by bank transfer. The balance must be paid on invoice within a maximum of 5 days before delivery.
6-3 – Orders from municipalities and local authorities are subject to a quote sent to the customer by email. This estimate must be signed by an authorized person with the words “good for agreement for the sum of ……”
Payment for the order is made by invoice after full delivery by check or bank transfer.
In the event of delivery or shipping, packaging and postage costs must be added.
7 – Return policy and after-sales return
7-1 – We accept returns for exchange and refund within 30 days of receipt of the package. The customer benefits from a reflection period of 30 days from delivery to return the item(s) ordered without having to pay penalties with the exception of return costs which will remain his responsibility. . Items must be returned in their original packaging, complete, new. The final decision as to whether the product is considered new is at the discretion of Meubles le Huard inc.
The return costs must be paid before sending you the return label to affix to the box. Your purchase will be refunded upon receipt.
Items sold at a discount are considered final sale.
If a product comes in a box, the box must be in as good condition when returned as when it was sent. If the product was sent on a pallet, we will arrange collection if necessary.
Return address if you wish to bring the product yourself:
Meubles le Huard inc
29 rue Industrielle
Sainte-Cécile-de-Milton, Quebec, J0E 2C0
Items returned incomplete or damaged by the customer will not be refunded.
The risks and return costs are always the responsibility of the customer.
We invite the customer to return the package by any means providing proof and giving a certain date for its sending
7-2 – If the return is due to an error on the part of Meubles le Huard inc, the outward and return delivery costs which were paid by the customer will be reimbursed. For this, the customer must include proof of transport costs in their return package to be able to be reimbursed.
Once the goods have been received, checked and accepted by our services, the reimbursement of the returned items at the invoiced price will be made by credit to the customer's bank account corresponding to the bank card used for payment at the latest within 14 days following receipt of returned items.
For any other information or complaint, the customer must contact Meubles le Huard Inc customer service, mentioning the reference and order date:
By email :
info@meubleslehuard.ca
7-3 – Return policy outside Canada.
Return and exchange costs are at the customer's expense outside of Canada. Outside Canada, customs duties and taxes, and formality costs are the responsibility of the customer.
PLEASE NOTE: ITEMS ON SALE OR ON PROMOTION CANNOT BE SUBJECT TO A REFUND OR EXCHANGE
8 – Intellectual property
All elements of the furniturelehuard.ca site, whether visual, graphic, video or audio, are protected by copyright. They are the exclusive property of the company Meubles le Huard inc . Consequently, the partial or total reproduction, on any medium whatsoever, of the elements making up the site and the catalog, their use as well as their making available to third parties are strictly prohibited.
9 – Responsibility
The products offered comply with current Canadian legislation. Meubles le Huard inc cannot be held liable in the event of non-compliance with the legislation of the country in which the products are delivered. It is up to the customer to check with local authorities the possibilities of importing or using the products he plans to order.
The photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, Meubles le Huard Inc cannot be held liable in the event of an error in one of its photographs or one of its texts.
Meubles le Huard inc cannot be held responsible for non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason whatsoever, government or legal restrictions, computer failures, blocking of telecommunications including networks and in particular the Internet.
Meubles le Huard inc will not incur any liability for any indirect damage as a result of this, operating loss, loss of profit, damages or costs.
Hypertext links may refer to websites other than the furniturelehuard.ca site. Meubles le Huard inc disclaims all liability in the event that the content of these sites is contrary to the legal and regulatory provisions in force.
10 – Protection of personal data
The company Meubles le Huard inc undertakes not to disclose to third parties the information communicated on the furniturelehuard.ca site; these are confidential. They may be used to personalize communication and the offer of products reserved for Meubles le Huard inc . customers.
Consequently, in accordance with the Data Protection Act of January 1, 2024, the customer has a right of access, rectification, and opposition to personal data concerning him or her. To do this, simply request it online or by mail, indicating your name, first name and address.
11 – Modification of the general conditions of sale
The company Meubles le Huard inc reserves the right to adapt or modify these general conditions of sale at any time. The new general conditions of sale will be brought to the attention of the customer by online modification and will be applicable to sales made after the modification.
12 – Applicable law
These general conditions of sale are governed by French law. In the event of a dispute, only the Canadian courts will have jurisdiction.